FAQs

Education (3)

A child or young person’s education, health or social care needs should and will be monitored constantly by families, carers, teachers, doctors and other professionals.

For information on how this type of support can be delivered in educational settings, please see our education search page.

If you have a concern about how your child’s health needs will be assessed, please have a look at our health local offer. The Health visitor and school nurse pages may be especially useful.

If your child or young person already has a statement of My Plan, their needs will be constantly reviewed and their provision plan updated at least annually. For more information, please see our processes page.

Please log in to rate this.
1 person found this helpful.


Our Settings Offer can connect you to early years providers, schools and colleges available to children and young people in Wiltshire. We are working with education settings to link to more specific information held in their SEN information reports and co-ordinate this information with our education offer.

Specific information about early years providers can be found on the Wiltshire Council childcare portal.

Please log in to rate this.
0 people found this helpful.


In developing our Local Offer, we have tried to focus on the outcomes that are important for young people to achieve, whatever their needs. We do not want our Local Offer to focus on diagnoses, illnesses or conditions specifically, because we want the support we provide children and young people to concentrate on the individual, not their diagnosis.

However, we recognise that parents/carers would like more tailored advice and guidance and we will be working over the next few months to organise sources of support and guidance into the 5 key areas of needs outlined in the SEN Code of Practice:

  • Sensory
  • cognition and learning
  • communication and interaction
  • social, emotional and behavioural
  • physical and medical

Please log in to rate this.
0 people found this helpful.


Health (1)

In developing our Local Offer, we have tried to focus on the outcomes that are important for young people to achieve, whatever their needs. We do not want our Local Offer to focus on diagnoses, illnesses or conditions specifically, because we want the support we provide children and young people to concentrate on the individual, not their diagnosis.

However, we recognise that parents/carers would like more tailored advice and guidance and we will be working over the next few months to organise sources of support and guidance into the 5 key areas of needs outlined in the SEN Code of Practice:

  • Sensory
  • cognition and learning
  • communication and interaction
  • social, emotional and behavioural
  • physical and medical

Please log in to rate this.
0 people found this helpful.


Social Care (2)

Social workers need to work across lots of areas of need and co-ordinate their support with multiple agencies. This means they have specific forms of assessment that need to be followed. However, social workers will still pay close attention to the kind of information in a My Plan, like what’s important for a young person and what’s important to them. At the moment social workers will be most likely to use a My Plan to support a young person during transition.

Please log in to rate this.
0 people found this helpful.


In developing our Local Offer, we have tried to focus on the outcomes that are important for young people to achieve, whatever their needs. We do not want our Local Offer to focus on diagnoses, illnesses or conditions specifically, because we want the support we provide children and young people to concentrate on the individual, not their diagnosis.

However, we recognise that parents/carers would like more tailored advice and guidance and we will be working over the next few months to organise sources of support and guidance into the 5 key areas of needs outlined in the SEN Code of Practice:

  • Sensory
  • cognition and learning
  • communication and interaction
  • social, emotional and behavioural
  • physical and medical

Please log in to rate this.
0 people found this helpful.


SEND (4)

A My Plan is the name we are using in Wiltshire to describe the new statutory Education, health and care plans. Please see our My Plans page for more information.

Please log in to rate this.
0 people found this helpful.


If you are unhappy with a specific service or experience, the best thing to do is talk to the organisation or body involved directly. However, if you have a concern or want to contest a decision made by Wiltshire Council you can talk to your lead worker, call our single point of contact, or have a look at our mediation and appeal page.

Please log in to rate this.
0 people found this helpful.


In developing our Local Offer, we have tried to focus on the outcomes that are important for young people to achieve, whatever their needs. We do not want our Local Offer to focus on diagnoses, illnesses or conditions specifically, because we want the support we provide children and young people to concentrate on the individual, not their diagnosis.

However, we recognise that parents/carers would like more tailored advice and guidance and we will be working over the next few months to organise sources of support and guidance into the 5 key areas of needs outlined in the SEN Code of Practice:

  • Sensory
  • cognition and learning
  • communication and interaction
  • social, emotional and behavioural
  • physical and medical

Please log in to rate this.
0 people found this helpful.


If your child or young person currently has a statement, it will be converted to a My Plan (Education, health and care plan) in line with our transition plan, which focuses on children and young people approaching key transition points.

We have developed a proposed Statement-to-My-Plan-Conversion-Timetable (updated Sept-2016) for these arrangements and welcome your feedback.  Our team will make sure families are informed when a child or young person’s statement will be transferred. If you have any questions, please speak to your lead worker if you have one, or contact our single point of contact.

Please log in to rate this.
1 person found this helpful.


Preparing for Adulthood (1)

Finding work is a challenge for all young people and can be an especially worrying or challenging time for young people with additional needs. We are building a pathway to employment to support young people to achieve the outcomes that are important to them. Take a look.

Please log in to rate this.
0 people found this helpful.


If this did not answer your question…

Please contact us with the form below:





Cartoon representation of Wiltshire
Wiltshire Council