Privacy and Cookies

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What it covers This policy covers the treatment of personally identifiable information that Wiltshire Council collects when you are using the Wiltshire Council website, when you email us, or when you complete and submit an online form via our website. Wiltshire Council holds and processes personal data in accordance with all current legislation relating to data protection and complies with the Data Protection Act 1998.

Information collection and use You can visit our site and use many of the services without telling us who you are or giving us any personally identifiable information. Cookies A cookie is a collection of information that some websites leave on your computer to identify you if you use or return to the site.  We use cookies to make our website easier for you to use . You can remove any cookies already stored on your computer but doing so may prevent you from using parts of our website for example our area based service information or contact pages. We currently use cookies in the following areas of the site;

Cookie name Usage
ARRAffinity Session management cookie
wordpress* Used to manage user login
wp-* User preferences stored by WordPress
viewed_cookie_policy  Used to remember if the user has acknowledged the cookie policy


Google analytics cookies We use Google Analytics to collect statistical data about our visitors and how they use our site so that we can improve our website. The cookies collect information in a way that does not form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. We collect this information in a way that does not identify you and the data is not shared with anybody else.

Third party cookies Our site has a number of pages with embedded videos or other content from a third party. Cookies placed on your computer or mobile device from a third party are not related to Wiltshire Council. Wiltshire Council does not control how a third party uses their cookies. Please check third party websites’ privacy policies:

It is only when you complete a form that requests personal information or email Wiltshire Council that you can be identified. When completing forms you may be asked for a variety of personal information such as name, address, post code etc. The council also automatically receives and records information on server logs from your browser including your IP address and the page you requested. The council uses the information for:

  • fulfilling your request for information or services
  • as input to improving our site
  • to inform you about improvements to our site

Information sharing and disclosure Wiltshire Council will not sell or rent your personally identifiable information to anyone, or use the data for any other purpose incompatible with the purpose for which it was originally collected. Wiltshire Council will only send personally identifiable information about you to other companies when we have your consent, or have a legal reason to do so. We may also use your information in response to subpoenas, court orders or other legal process. We will only hold your information for as long as necessary for these purposes. Questions or suggestions If you have any questions or suggestions regarding this statement or have any concerns about the processing of your personal data by Wiltshire Council send an email to or contact: The Office of the Information Commisioner, Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Cartoon representation of Wiltshire
Wiltshire Council